Welcome to our Frequently Asked Questions (FAQs) page!
Here you will find the answers to the most common questions (Faqs) related to our tours and experiences. Our main goal is to provide you with all the necessary information for you to make an informed, safe and sound booking.
However, if you don’t have the specific answer you are looking for, please contact us using the form below, and we will be happy to answer you promptly.
Please be on the meeting point 15 minutes before boarding
No need to print vouchers.
Our tours include a diving stop.
If you wish you can bring a swiming suit.
We work with small boats which allows us to visit the interior of many caves and the last one is Benagil.
We are inside the caves long enough to take pictures
With our boats, the height of the tide is not relevant, we can always visit them.
Photographic machines and mobile phones must use waterproof equipment, as this is a water activity.
In case of cancellation by sea conditions or weather conditions, we can reschedule or refund you but only tickets bought on the Algarve Discovery website.
1. Choose the tour you want to do
2. Choose the date and time
3. Proceed with payment
4. You will receive confirmation in your email
(The voucher can be displayed on your phone; you do not have to print)
We’ll take care of the rest, we’ll be at the meeting point the day you chose with a smile waiting for you.
No problem! we have a 100% refund services for cancellations 24h before the tour, so browse to the contacts on our website, and choose the refunds topic, and send your message, the 24h count from the moment you send us the email, and not the hour we respond to.
We have 24/7 support and an incredible team available to you!
Our prices are final with no hidden fees.
Sit down and relax, we take care of the rest.
Cancel 24 hours in advance and receive 100%.
If you cannot find the answer you are looking for in our list of Frequently Asked Questions (FAQs)
Please fill in the form with your question(s) and we will be happy to answer them as soon as possible. Furthermore, we would like to stress that your satisfaction is our top priority. As such, we are fully committed to dedicating the time and effort necessary to ensure that all your questions are carefully addressed by our highly qualified team.
We are fully committed to providing exceptional quality customer service and thus ensuring that you receive clear and comprehensive answers. So please do not hesitate to contact us, as we are here to help and resolve all your queries efficiently and effectively.